PHOENIX COMMUNICATIONS II LLC

Refund Policy

At Phoenix Communications II LLC, we are committed to providing our customers with exceptional service. Please carefully review our refund policy below:

No Refunds or Exchanges

All sales are final. We do not offer refunds or exchanges on any of our products or services. This policy is in place to maintain the integrity and quality of our offerings.

Exception for Overpayments

The only exception to this policy is for overpayments. If you have been charged more than the agreed-upon amount, you are entitled to a refund of the overpaid amount. To request a refund for an overpayment, please contact our billing team with your account details and proof of the overpayment. Our team will review your request and process refunds where applicable.

Management Rights

Phoenix Communications II LLC reserves all rights to make final decisions regarding refund requests and other customer service issues. We may update this policy at our discretion without prior notice. Please check back regularly for any updates.

For further inquiries or assistance, please email us at support@phoenixwisp.com.